Company Profile
We are a manufacturing and trading combo specialize in compressed air drying and purification equipment for more than 15 years at this field. We have a professional technical team, which can provide professional and reasonable suggestions and technical support according to various customer needs, production needs and site conditions. Our products are sold to more than 40 countries, including the United States, Germany, Australia, Japan and South Korea.We have full experience in exporting our machines to Southeast Asian market.Our products have passed the latest CE and ISO certificates.
FAQ
1.Technical FAQ for Refrigerant Air Dryers.
How can I ensure that the refrigerant air dryer meets my usage requirements?
We have professional sales engineers who have accumulated rich experience in various industries where refrigerant air dryers are applied. Just contact us, and you can obtain a customized solution that precisely matches your working condition requirements. Whether it's the dew point requirement for compressed air or the size of the air processing capacity, everything will be carefully considered.
Does your company provide complete technical documents, such as drawings, installation guides, and maintenance manuals?
Certainly. We not only provide detailed written manuals but also high-definition images and intuitive instructional videos to assist you comprehensively in the installation, debugging, and daily maintenance of the equipment. If you have such a need, we can also provide you with local language versions of the documents to eliminate language barriers and ensure that you can easily understand the technical key points.
2.Service FAQ for Refrigerant Air Dryers
Does your company provide operation and maintenance training?
Yes, we will provide professional product manuals for refrigerant air dryers and detailed installation video tutorials. We will guide you step by step through the initial installation and daily operation procedures of the equipment, enabling you to quickly get started and proficiently control the equipment operation. Even if you encounter problems later, you can troubleshoot and solve most common faults on your own based on what you have learned.
What is the warranty period? Does your company provide local repair services?
The entire unit of the refrigerant air dryer enjoys a 1-year warranty service, and the compressor head has a warranty period of up to 3 years. During this period, our professional engineer team provides 24-hour online technical support throughout the day, ready to answer your questions at any time. Once the equipment fails and requires the replacement of components, we will promptly allocate and ship the original spare parts. Moreover, in specific countries or regions, we have local service teams that can rush to the site at any time to provide you with timely and efficient repair assistance, minimizing downtime and ensuring the continuity of your production.
3.Purchasing FAQ for Refrigerant Air Dryers
What payment methods does your company accept?
We support a variety of convenient payment methods, including Visa/Master cards, telegraphic transfer (T/T), PayPal, Apple Pay, Google Pay, and Western Union. You can choose freely according to your own habits and convenience.
Does the quotation include freight and insurance costs? What transportation options are available?
We provide a diverse range of transportation solutions, covering sea freight, railway transportation, air freight, and door-to-door delivery services. We can customize personalized transportation quotations for you based on factors such as the urgency of your project, your budget, and the transportation destination, ensuring that the equipment is safely and punctually delivered to your hands.
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